Your privacy
Privacy Policy
This policy explains what personal information The Hormone Method collects, why we use it, who we share it with, and the choices you have. We keep it plain and treat your details with care.
Effective date · 26 August 2026
1Who we are
adrifitness, trading as The Hormone Method, is the data controller for this website, the mobile app and our coaching services. Our registered address is RAKEZ, United Arab Emirates. You can reach us at thehormonemethodd@gmail.com.
2Information we collect
- Contact details you give us: name, email address and anything you share through forms, the quiz, coaching applications or email.
- Account and app data: log-in details, preferences, quiz answers and, where relevant, self-reported health and lifestyle inputs.
- Payment data: handled by our payment processor (Stripe). We receive confirmation and limited billing details, never full card numbers.
- Usage data: pages viewed, device and browser type, approximate location from IP, and interactions with the website and app.
- Marketing engagement: whether you open our emails or click links, and your consent choices.
3Why we use it
- To deliver the guides, courses, app features and coaching you request.
- To answer questions, provide support and send transactional messages.
- With your consent, to send newsletters and marketing you can leave any time.
- To improve the website, app and programmes, and to keep them secure.
- To meet legal, tax and regulatory obligations.
4Legal bases
Where applicable data-protection law requires it, we rely on: performance of a contract (delivering what you purchase), your consent (marketing, optional cookies, health-data and photo uses), our legitimate interests (running and improving the business securely) and legal obligations.
5Sharing your information
We do not sell personal information. We share it only with service providers who help us run the business, including hosting and app infrastructure, email delivery, analytics, payments (Stripe) and, with your consent, advertising partners such as Meta. These providers are bound to use your information only to provide their service to us.
6International transfers
Some of our providers process data outside the United Arab Emirates. Where they do, we rely on the safeguards those providers offer, such as standard contractual clauses and equivalent measures.
7Retention
We keep personal information only as long as needed for the purpose it was collected, to meet legal and tax obligations, and to resolve disputes. Marketing details are kept until you unsubscribe or ask us to remove them.
8Your rights
Subject to local law, you can ask us to access, correct, delete or export your personal information, restrict or object to processing, and withdraw a consent you previously gave. To exercise any of these, email thehormonemethodd@gmail.com. We will respond within a reasonable time.
9Security
We use appropriate technical and organisational measures to protect personal information, including access controls, encryption in transit, vetted providers and least-privilege administration. No system is perfectly secure, and we cannot guarantee absolute security.
10Children
Our services are intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided personal information, please contact us so we can remove it.
11Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new effective date.
Questions or requests? thehormonemethodd@gmail.com
